Explore how our policy handles wallets
We use the data needed to create and protect your account, confirm a phone number before account access, and match a payment reference with the activity you request. A DANA, OVO, GoPay or QRIS reference can help us identify a deposit record without giving us your
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wallet password. Bank transfer and virtual account records may include the sending bank, reference code and status. We also receive technical details such as browser type, device settings, approximate location and security events when you sign in. We use these details to provide account support, investigate
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failed status updates and meet applicable legal duties. Where access or eligibility is discussed, it depends on local law. You can ask us what we hold, request a correction, or ask about deletion through the support path described below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.